Technical support

Report an issue

Found a problem with an AI WorkGuard Tools extension? Send a clear technical report so the issue can be reviewed and reproduced as accurately as possible.

Issue reports are currently accepted by email

How to submit a useful report

A short but complete report usually helps more than a long description without technical details.

1

Select the correct extension

Use the matching button below so the email subject and report template are prepared automatically.

2

Complete the technical details

Add the extension version, browser, operating system, steps to reproduce and the actual result.

3

Attach a safe screenshot

Include a screenshot only when it helps explain the issue, and remove private information first.

Choose the affected extension

The buttons open your default email application with a prepared issue-report template.

AI WorkGuard for ChatGPT

Use this option for problems with conversation load, handoffs, exports, organization tools or other ChatGPT extension features.

  • Include the extension version shown in Chrome.
  • Name the exact tool or feature involved.
  • Describe whether the problem happens every time.

Long Chat Navigator for Gemini

Use this option for scanning, block detection, navigation, top or bottom probing, panel controls or Help-window problems.

  • Include the number of detected blocks when relevant.
  • State whether the conversation was newly opened or already loaded.
  • Describe which navigation control did not work.

Information to include

Reports are easier to investigate when they contain the following information.

  • Extension name and exact version
  • Browser name and browser version
  • Operating system
  • Exact feature or button involved
  • Clear steps that reproduce the issue
  • Expected and actual behavior
  • Any visible error message
  • A safe screenshot, when useful
Protect your private information

Do not send passwords, payment details, licence or activation information, private conversation content, personal documents or any confidential data. Crop or blur screenshots before attaching them.

Before reporting

Refresh the affected page once, confirm that the extension is enabled, and check whether the problem still occurs. For very long Gemini conversations, additional top or bottom probing may be required because Gemini can render content progressively.