AIWorkGuardTools Support
Support for AIWorkGuard
Need help with AIWorkGuard? This page explains where to find instructions, how to report an issue, and what information helps us understand extension behavior.1. Handoff TXT support
Get help with creating continuation / handoff TXT files, empty-chat warnings, stale TXT protection, downloaded files, and desktop cleanup behavior.2. Long Chat Guard support
Get help with long conversation behavior, detected / visible / hidden turns, conversation scan estimates, and browser-side long chat management.Before contacting support
Many common questions are answered in the Guide and FAQ pages.Downloadable instructions
The detailed PDF guide explains how to install AIWorkGuard, create handoff TXT files, use the downloaded TXT in a new conversation, and understand Long Chat Guard status indicators. AIWorkGuard is available for Chrome and Chromium-based desktop browsers through the Chrome Web Store, and for Firefox through Mozilla Add-ons.When reporting a problem
Please include enough information to make the issue reproducible.- Browser name and version, for example Chrome, Brave, Edge, or Firefox.
- Operating system, for example Windows 10 or Windows 11.
- AIWorkGuard extension version.
- Whether the issue happens in a small or very long conversation.
- Whether the issue affects handoff TXT creation, Long Chat Guard, or both.
- A short description of what you expected to happen.
- A short description of what actually happened.
If you include screenshots, avoid showing private conversation content unless it is necessary and you are comfortable sharing it.
Important behavior notes
Desktop browser extension
AIWorkGuard is designed for desktop browser use. It is available for Chrome and Chromium-based desktop browsers through the Chrome Web Store, and for Firefox through Mozilla Add-ons.Desktop cleanup is local
If AIWorkGuard hides generated handoff text from the current desktop browser view, that cleanup is local to the browser where the extension is running.Desktop cleanup does not delete messages from the AI service and may not affect what appears on mobile devices or other browsers where AIWorkGuard is not running.